Privacy Policy

1. Introduction

Welcome to Aloha Resort & Villas ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort at Kudle Beach, Gokarna, Karnataka, India, or use our website and services.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification: Name, email address, phone number, postal address, date of birth, and nationality.
• Government-Issued ID: Passport, Aadhaar card, or other valid government ID (required by law for all guests).
• Payment Information: Credit/debit card details, UPI ID, bank account information for processing payments.
• Booking Details: Check-in/check-out dates, room preferences, special requests, and guest count.
• Communication Data: Emails, phone calls, and messages exchanged with our team.
• Usage Data: IP address, browser type, pages visited, and time spent on our website.

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and confirming reservations
• Providing personalized guest services and experiences
• Communicating booking confirmations, updates, and promotional offers
• Processing payments and preventing fraud
• Complying with legal requirements and government regulations
• Improving our services and website experience
• Responding to inquiries and providing customer support

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Payment processors, booking platforms, and IT service providers who assist in our operations.
• Legal Requirements: When required by law, court order, or government authorities (including local police and immigration officials as per Indian regulations).
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: